Massage Business Policies:
These are the policies and rules that apply to all clients whether the massages be in home or at another location.
CONCERNING GIFT CERTIFICATES: Individually purchased certificates are valid for 1 year from the purchase date. The "Buy 3, get 1 half off deal gift certificates are valid for 3 months from the purchasing date before expiring. If your gift certificate expires, it may no longer be used. All gift certificates must be signed by the owner of Strong Hands Massage to validate. Gift certificates must be presented to the therapist upon arrival. If a purchased gift certificate is lost or not brought to your appointment, you must provide payment for the massage work provided. (Don't lose your certificates!) Only 1 gift certificate may be used per person per visit. Gift certificates may be transferred to another person, but let the therapist know in advance or ask to purchase a blank certificate at the time of purchase. Gift certificates used for for in-home appointments are accepted, but any additional charge for an in-home visit must be paid.. All sales are final and certificates can only be refunded if a doctor's note is provided on the hospital/clinic letterhead, along with full name and contact information. The doctor's note must state that the reason and duration that the client may not receive massage therapy. If the doctor's note is provided and a refund is agreed upon, the client must drive to the therapist's location to refund the gift certificate for the purchased price. Strong Hands Massage may also extendthe expiration date of your certificate.
MASSAGE ENVIRONMENT . For in-home appointments, the massage space must be free from the presence of drugs, strong animal odors, and obstructive amounts of clutter. Safety of the therapist and the client is essential, and the therapist must be able to move around the table freely. If these requirements are not met, the therapist reserves the right to cancel the massage, but payment will still be due. Please provide a clean and safe environment!. Pets may be allowed in the home during your massage. However, if your pet damages any of the therapist's equipment, future appointments may be suspended until the damages are reimbursed.
TRAVEL TIME. Due to the distances being traveled to bring this wonderful luxury to your home or place of your appointment, there are requirements. Below are the massage times that are required to get based on the distance being traveled. Note: traffic may affect these times if scheduled during rush hour traffic times. These times are based on the home address of the massage therapist as the most common starting point.0-5 miles / 60 min massage 6-10 miles / 90 min massage 11-20 miles / 120+ min massage
FORMS OF PAYMENT: Most forms of payment are accepted.
REFERRALS: Refer a new client who is local and a maximum of 60 min from the clinic and get 30 min free. Everyone else you refer, gets you an additional 15 min free.
SERIOUS ILLNESSES. If you have cancer, or a serious illness, a doctors note is required to receive massage work. If you have an infectious skin disorder and rashes are present, you will not be allowed to receive any massage work until the skin returns to normal.
UNDER THE AGE OF 18. Kids and teenagers between the ages of 7-15 must have a parent present during all massage work. Teenagers between the ages of 16-17 may be absent of a parent if the parent gives written and verbal consent. DRAPING. All forms of draping are allowed so long as both the therapist and the client are comfortable with it and both written and verbal Consent are provided. This includes the following: Draping with a sheet. Draping with a towel. Undraped, while keeping your bottoms on. Completely undraped, no drape is used, the body is nude. "Florida Law permits no draping be used but requires the client to provide informed consent".